UX Study: Designing AI chatbot with IBM Watson Conversation API
Conversational UI, User Experience
Project Date: May 2016 / June 2017
Categories: Conversational Interface
Role: Concept Development, UX Research, Presentation Design, Prototyping
Conversation is the new UI. In The Internet of Things home environment, A.i. assistants will seamlessly respond to our needs through voice conversation with databases they already have.
In the Interface Cognitive A.I. collaboration lab at Parsons, I focused on designing a conversational screen-less interface with IBM Watson Conversation API and Spotify music database.
I tried with IBM Personality Insight to analyze users' profiles by connecting to the user's twitter account and used IBM BlueMix Conversation API to map out the conversation to prototype a final A.I. chat bot experience.This project was presented to industry experts from IBM, Microsoft and IDEO.
Observation - Activity / Environment / Interaction / Object / Users.
Product Analysis - SWOT / Experience
User Profile - Needs / Opportunity
Research: Case Study - Situational Awareness
Research: Technology - Tracking Biometric Data